Step 26 of 35 · record RERA-01 · stage 6

File a complaint with the Gujarat Real Estate Regulatory Authority (GujRERA)

Brings a promoter or agent before the Authority for violation of any provision of the RERA Act, Rules or Regulations - the buyer's primary remedy against a defaulting developer. This step is owned by Gujarat Real Estate Regulatory Authority (GujRERA), Gandhinagar; filed online at gujrera.gujarat.gov.in. A statutory fee is published for it. No timeline is stated in the source. Source type: OFFICIAL, value date FAQ document dated 26 May 2021, prepared by P. R. Patel, Adjudicating Officer, RERA....

26RERA-01

Record id: RERA-01
Stage: 6. RERA remedies and verification · RERA - buyer remedies
Step number: 26 of 35
Office or portal: Gujarat Real Estate Regulatory Authority (GujRERA), Gandhinagar; filed online at gujrera.gujarat.gov.in
Online or offline: Both (online complaint registration on the GujRERA portal; the Rule prescribes a demand draft)
Statutory basis: Section 31, Real Estate (Regulation and Development) Act, 2016; Rule 11(1), Gujarat Real Estate (Regulation and Development) (Matters Relating to the Real Estate Regulatory Authority) Rules, 2016 (in force from 29 October 2016)
Prerequisites listed: 6
Source type: OFFICIAL

OFFICIAL No blog source used
Source: https://gujrera.gujarat.gov.in/resources/staticpage/FAQs%20ADJ_26.05.2021.pdf page 40, item 5.7: 'Rule 11 (1) of the Rules, 2016 provides that any aggrieved person may file a Complaint in Form A (except for compensation) with the Authority, along with a fee of rupees one thousand in the form of demand draft, for violation any provisions of the Act, Rules and Regulations.' Fee also confirmed at https://gujrera.gujarat.gov.in/resources/staticpage/Complaint.pdf page 3 (Gujarat RERA Website User Manual Version 4.0, Complaint Registration).
Official page: https://gujrera.gujarat.gov.in/
Value date: FAQ document dated 26 May 2021, prepared by P. R. Patel, Adjudicating Officer, RERA, Gandhinagar; user manual version 4.0, undated, retrieved 2026-08-04

What this step achieves

Brings a promoter or agent before the Authority for violation of any provision of the RERA Act, Rules or Regulations - the buyer's primary remedy against a defaulting developer.

The form named in the official source

Form 'A' (complaint to the Authority, other than for compensation), prescribed by Rule 11(1) of the Gujarat Real Estate (Regulation and Development) (Matters Relating to the Real Estate Regulatory Authority) Rules, 2016

Statutory fee

Rs. 1,000 (rupees one thousand). Rule 11(1) prescribes it 'in the form of demand draft'; the GujRERA website user manual for online complaint registration states 'Proceed filling form (Fees: 1000/-)'.

Timeline stated in the source

Not stated No timeline stated, gap 19

Why this is empty. GujRERA complaint disposal timeline: section 29 of the RERA Act contemplates disposal within sixty days, but the GujRERA FAQ item on 'Time prescribed for disposal of Complaint for compensation' was not legible as a number in the extracted text, so no disposal timeline is asserted.

Prerequisite documents

Registration number of the registered project (may be left blank for a non-registered project)
Name of the complainant (mandatory)
Complainant's landline number (mandatory)
Complainant's mobile number (mandatory)
Complainant's e-mail id (mandatory)
Complainant's address

Notes recorded with this step

On submission the portal generates a complaint number in the format CMP/District/YYMMDD/XXXX. Rule 11(2) prescribes a summary procedure: notice with particulars and documents to the respondent, explanation of the alleged contravention on appearance, order on a plea of guilty, or a call for further documents and evidence, and power to proceed ex parte where a duly informed party stays absent. Regulations 10 and 11 give the Authority discretion to accept the complaint in English or Gujarati with a direction to file an English translation.

Declared gaps that touch this step

Gap 19: GujRERA complaint disposal timeline: section 29 of the RERA Act contemplates disposal within sixty days, but the GujRERA FAQ item on 'Time prescribed for disposal of Complaint for compensation' was not legible as a number in the extracted text, so no disposal timeline is asserted.

How we know

Every figure above is quoted from the source named in the record slip, with its value date. Nothing on this page has been converted, rounded, averaged or carried across from another state or another year. Where the source is silent, the page says so and links to the declared gap that records what was searched.

Citation: https://gujrera.gujarat.gov.in/resources/staticpage/FAQs%20ADJ_26.05.2021.pdf page 40, item 5.7: 'Rule 11 (1) of the Rules, 2016 provides that any aggrieved person may file a Complaint in Form A (except for compensation) with the Authority, along with a fee of rupees one thousand in the form of demand draft, for violation any provisions of the Act, Rules and Regulations.' Fee also confirmed at https://gujrera.gujarat.gov.in/resources/staticpage/Complaint.pdf page 3 (Gujarat RERA Website User Manual Version 4.0, Complaint Registration).
Value date: FAQ document dated 26 May 2021, prepared by P. R. Patel, Adjudicating Officer, RERA...
Status: OFFICIAL. Blog source used: no. Last verified: 2026-08-04.